WDF Support
How can we help?
Start with the WDF experience you use, or search across account, order, payment, safety, privacy, and provider topics.
Start here
Choose your WDF experience.
We will take you to the guidance, policies, and support paths that fit your role.
For customers
WDF customer help
Orders, pickup and delivery, garment care, payments, account access, and support.
For providers
WDFPro help
Onboarding, service standards, earnings, payouts, verification, and platform access.
For businesses
Storefront help
Owner and employee access, listings, operations, customer data, payments, and compliance.
Popular help
Get to the answer faster.
Orders and laundry care
Scheduling, pickup, delivery, instructions, tracking, and garment concerns.
Account and sign-in
Access your account, recover a password, and manage customer information.
Pricing and payments
Estimates, final totals, payment authorization, refunds, fees, and promotions.
Safety and support
Report a concern, contact support, or find the right path for a sensitive issue.
Legal library
Clear policies, organized by role.
Shared WDF rules come first. Product-specific sections explain what changes for customers, providers, and storefront teams.
Terms of Service
The agreement governing WDF, WDFPro, and Storefront use.
Read terms BPrivacy Policy
What information WDF handles, why we use it, and the choices available to you.
Read privacy policy CWDFPro terms
The legal terms governing independent providers and drivers who use WDFPro.
Read WDFPro terms DStorefront terms
The legal terms governing storefront owners, teams, and business operations.
Read Storefront termsStill need a hand?
Talk to a real person.
Use customer support for accounts and orders, or contact our legal inbox for privacy and policy questions.